EMEA Technical Partner Manager at Stripe - Remote Options Available

Company Overview

About Stripe

Stripe is a leading financial infrastructure platform designed for businesses of all sizes. From large-scale enterprises to innovative startups, millions rely on Stripe to handle payments, enhance revenue, and unlock new business avenues. Our mission is to elevate the GDP of the internet, and we have significant work ahead. This presents a remarkable opportunity for you to help make the global economy accessible to everyone while engaging in your most impactful work to date.

Team Insights

The Technical Partner Management team is an integral part of Stripe's Global Partnerships division, focusing on the technical and operational dimensions of strategic product collaborations. Positioned at the crossroads of product development, engineering, and partnerships, we prioritize the health, efficiency, and scalability of Stripe's integrations with financial institutions.

Our team leads the implementation efforts with both new and established partners, manages ongoing relationships, and monitors stringent quality and performance metrics. Additionally, we initiate programs to tackle widespread ecosystem challenges and develop technical solutions that boost operational efficiency and scalability. The partnerships we cultivate significantly influence Stripe, with products from these collaborations serving millions of users.

Your Role

We are looking for a skilled and proactive Technical Partner Manager to join our Global Partner Engineering & Operations (PE&O) team, specifically focusing on Local Payment Methods (LPM) partnerships in the EMEA region. In this position, you will be tasked with forging and nurturing robust relationships with key EMEA LPM partners, facilitating technical integrations, launching new functionalities, and ensuring our solutions perform at their best with financial partners. The ideal candidate will bring a mix of technical knowledge and account management expertise, with an emphasis on fostering partner success.

Key Responsibilities

• Partnership Development: Cultivate and sustain strong, long-lasting relationships with essential financial ecosystem partners, acting as the main contact for technical queries and operational assistance.
• Technical Collaboration: Work closely with partners to outline and execute successful integrations, ensuring all technical prerequisites are fulfilled and projects are completed on schedule.
• Monitoring Performance: Set Service Level Agreements (SLAs) and performance benchmarks for partner accounts, utilizing data and metrics to track success.

Monday to Friday, 9 AM – 5 PM (full-time)