Overview Tutor Me
Education is on the lookout for a meticulous and spreadsheet-savvy Scheduling & Data Operations Coordinator to enhance our remote operations team. This pivotal role is designed to support our expanding network of educators and learners by effectively managing tutoring assignments, overseeing intricate spreadsheets, and delivering timely updates to both clients and our internal team. The ideal candidate should be a proficient user of spreadsheets (Excel & Google Sheets), possess excellent communication skills, and thrive while working independently during night shifts.
You will play a crucial role in orchestrating the logistics that ensure our tutoring programs operate smoothly while keeping clients and partners informed with accuracy and professionalism.
Responsibilities - Take ownership of multiple dynamic spreadsheets linked to tutor scheduling, tracking academic progress, and coordinating assignments. - Update and maintain data in real time, ensuring clarity and accuracy for internal stakeholders and clients. - Communicate updates to clients through email and text, ensuring professional, friendly, and prompt responses. - Coordinate tutor sessions by managing schedules between students, tutors, and regional teams. - Provide active support to Tutor Me
Education ’s Regional Operations teams across various time zones. - Monitor student academic progress and proactively identify any concerns or issues. - Operate efficiently in a virtual setting, ensuring that tools, files, and communications are always current. - Help guarantee the seamless execution of programs and initiatives for students and school district partners. - Attend daily meetings with program directors to assess academic progress and operational needs. - Provide administrative support, including answering calls, managing daily data, and assisting with tutor onboarding. - Ensure that the delivery of academic services meets Tutor Me
Education ’s high operational and academic standards.
Requirements - Advanced spreadsheet proficiency (Excel & Google Sheets), including the use of formulas, conditional formatting, filters, and pivot tables. - Excellent written and verbal communication abilities, particularly in professional emails and client interaction. - Must be able to reliably work night shifts (evening to early morning hours) independently. - A dual-monitor setup is required or should be obtained for optimal efficiency in multitasking. - Proven capability to organize and prioritize multiple tasks in a fast-paced virtual environment. - Strong time management, follow-through, and attention to detail. - Comfortable managing both internal and external communications simultaneously. -
Experience with remote teams and/or virtual classrooms is preferred. - Bachelor’s Degree required. - 2-3 years of progressive experience in operations, scheduling, customer service, or administrative support. -
Experience in virtual team settings and educational environments is advantageous.
Monday to Friday, 9 AM – 5 PM (full-time)
Submit your application directly to Tutor Me Education.
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