**Overview**
Bayshore HealthCare, a Platinum member of Canada's Best Managed Companies since 2006 and recognized among Canada's Best Employers by Forbes 2023, seeks a dedicated Healthcare Scheduling Coordinator in Woodstock, NB. As a leading provider of home and community health services, we're looking for someone passionate about connecting patients with exceptional care through expert coordination and scheduling.
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Responsibilities **
• Maintain professional communication with patients, families, healthcare staff, and funding organizations • Process referrals from funders and update electronic medical records (Procura) efficiently • Collaborate with supervisors, field staff, and patients to evaluate service requirements • Match caregivers to clients based on care needs, location, staff expertise, and availability • Ensure continuity of care through consistent caregiver assignments • Communicate schedule updates and changes to patients and staff promptly • Maximize staff scheduling efficiency while meeting client care demands • Keep detailed, accurate documentation in EMR systems • Handle patient concerns with professionalism and follow proper escalation procedures
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Requirements **
• High school diploma required; Medical Terminology or Office Administration certification preferred • Minimum 2 years customer service experience, healthcare setting preferred • Exceptional communication skills in English, both written and verbal • Strong problem-solving abilities with diplomatic approach to conflict resolution • Proficiency in Windows, Microsoft Office, internet applications, and EMR systems • Ability to manage multiple priorities in fast-paced healthcare environment • Excellent organizational skills with capacity for independent work • Outstanding attendance record and positive work performance • Strong interpersonal abilities for effective teamwork
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Benefits **: Competitive salary, comprehensive health/dental/vision coverage, paid time off, employer retirement contributions, professional development opportunities, and supportive team culture.
Monday to Friday, 9 AM – 5 PM (full-time)
Submit your application directly to Bayshore HealthCare.
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