Support Operations Analyst in Vancouver, UK at Aveni | JobGan

Support Operations Analyst in Vancouver, UK

Aveni
Mid
📡 United Kingdom 🏙 Vancouver, British Columbia 📅 Dec 31, 1969 ⏳ Closes Jan 28, 2027
💰 $65,000 – $74,750 CAD/yr
📋 Job Description

The Support Operations Analyst at Aveni is tasked with enhancing the AI-driven customer support experience while ensuring effective problem resolution and knowledge management. This role involves direct customer support, incident management, and collaboration across various teams to prepare for product launches and improve documentation. Candidates should have a solid background in customer support, particularly in B2B SaaS, and possess hands-on experience with AI support platforms.

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HIRING COMPANY:
Aveni
📡 Vancouver
Aveni is a pioneering technology firm based in the UK that specializes in the integration of advanced artificial intelligence (AI) solutions within the financial services sector. Our mission is to empower businesses by enhancing productivity and compliance through cutting-edge Natural Language Processing (NLP) and Larg…

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⏳ Closes Jan 28, 2027
Support Operations Analyst in Vancouver, UK
Aveni · $65,000 – $74,750 CAD/yr