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Service Desk Specialist - Onsite in Cologne (m/w/d)

think about IT GmbH

Full time Entry

📡 Cologne 🏙 Montreal, Quebec 📅 Dec 31, 1969 ⏳ Closes Oct 05, 2026

💰 $40,000 – $46,000 CAD/yr

📋 Job Description

The Service Desk Specialist at think about IT GmbH will provide essential first-level IT support, focusing on resolving customer issues related to MS Office 365 and MS Windows. Responsibilities include detailed documentation of incidents, processing support tickets, and ensuring adherence to service level agreements (SLAs). Candidates should possess relevant IT training, experience in service desk roles, and strong technical knowledge.

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HIRING COMPANY:

think about IT GmbH

📡 Montreal

think about IT GmbH is a leading system house group dedicated to constant innovation and the continuous optimization of our internal processes. Utilizing state-of-the-art technologies reflects our spirit of innovation and customer orientation rather than being a mere goal. Exceptional IT service relies on optimal syste…

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⏳ Closes Oct 05, 2026