The (Senior) Service Manager at prettyTELCO GmbH is responsible for managing B2B key accounts in the energy sector, ensuring effective service delivery for complex mobile solutions. Key responsibilities include overseeing service reports, managing SLA structures, and engaging with stakeholders. The role requires significant experience in customer service, particularly within IT or mobile services, along with strong communication and analytical skills. prettyTELCO GmbH prides itself on a personal