The Senior PLM Service Manager at Biomatch GmbH is tasked with managing central PLM services, ensuring the successful execution of SLAs and maintaining stable service processes. Responsibilities include overseeing incident, problem, and change management, coordinating releases with IT and other departments, and managing system performance and capacity. The role requires a technical degree and several years of experience in PLM, CAD, or CAM environments, along with proficiency in Siemens Teamcent