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Senior Platform Engineer - Contact Centre

SumUp

Full time Mid

📡 Berlin, Berlin, Germany 🏙 Berlin, Berlin 📅 Dec 31, 1969 ⏳ Closes Sep 01, 2026

💰 US$85,000 – US$97,750 USD/yr

📋 Job Description

The Senior Platform Engineer at SumUp will ensure the technical excellence of the contact centre platform, enhancing the support experience for merchants. This role involves reviewing the current setup, implementing AI-driven solutions, and leading the integration of new technologies. The ideal candidate should have solid experience with contact centre platforms like Five9 and possess strong API integration skills.

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HIRING COMPANY:

SumUp

📡 Berlin

SumUp is a leading fintech company on a mission to empower small businesses around the globe with simple and affordable tools to help them thrive. With over 4 million businesses in 37 markets relying on SumUp, the company fosters a diverse team of more than 3,000 employees from over 90 nationalities. At SumUp, inclusiv…

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⏳ Closes Sep 01, 2026