Fraud Detection Team Lead - Birmingham, AL | PNC

**Overview**

Join PNC's Fraud Detection & Remediation team as a Detection & Investigation Analyst Lead in Birmingham, AL. This leadership role combines advanced fraud investigation expertise with team management responsibilities. You'll work Monday-Friday, 8:00am-4:30pm EST, in PNC's collaborative in-office environment that promotes professional growth and work-life balance.

**Responsibilities**

• Lead complex fraud investigations from initial detection through case resolution
• Review and analyze customer cases, reports, and transactions for potential losses
• Research bank activities to identify fraudulent and suspicious patterns, recommending appropriate actions
• Guide and train detection and investigation team members
• Maintain comprehensive case documentation and coordinate with internal/external stakeholders
• Handle high-risk inbound calls and process advanced alert queues
• Apply authentication and KYC procedures while managing security incident reporting
• Identify control gaps and recommend enhancements to minimize organizational risk
• Balance multiple work streams including phone support, alert processing, and case management
• Share best practices across teams and escalate trends appropriately

**Requirements**

• Proven ability to conduct end-to-end fraud investigations with strong analytical skills
• Experience managing multiple priorities while applying consistent policy and risk judgment
• Knowledge of Anti-Money Laundering regulations and fraud prevention practices
• Leadership capabilities with experience training and guiding team members
• Excellent documentation and communication skills for stakeholder coordination
• Customer-focused approach with strong risk management abilities

Note: PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. Multiple office locations available including Pittsburgh, PA, Strongsville, OH, Louisville, KY, Lakewood, CO, Rocky Mount, NC, and Farmers Branch, TX.