The role of Deskside Technician at NTT DATA North America in Vancouver involves providing on-site and remote support for IT challenges, focusing on troubleshooting desktop and software issues. Key responsibilities include receiving service requests, resolving technical dilemmas, installing and configuring hardware and software, guiding users, and communicating issues to management. Candidates should have 1-2 years of experience in desktop support, familiarity with essential software tools, and t