As a CRM Lead at FINE DINE Verlags GmbH in Langdon, Ulm, you will be pivotal in managing the company's CRM setup and driving customer retention strategies. Your primary responsibilities will include overseeing campaign management, developing customer journeys, and extracting insights to enhance customer satisfaction. The ideal candidate will possess strong skills in Klaviyo, copywriting, and WhatsApp marketing, along with a proven track record in D2C environments.