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Promuex
Freelance Support Specialist – Promuex
📍 Remote / Work from anywhere
🌐 Remote
💼 Temporary
📂 Technology / Education / Customer Support
Job Description:
Promuex, a Manitoba-based AI-powered online learning platform offering 1,000+ free courses and industry-recognized certifications, is seeking a Freelance Support Specialist. You will provide assistance to learners and freelancers, helping them navigate the platform, troubleshoot issues, and ensure a seamless learning experience. This is a fully remote freelance opportunity with flexible hours.
Responsibilities:
Respond to learner inquiries via email, chat, and support tickets.
Guide learners in using the AI tutor and online courses.
Assist with account setup, certification tracking, and basic troubleshooting.
Document recurring issues and suggest platform improvements.
Support freelancer onboarding and internal operations as needed.
Promuex, a Manitoba-based AI-powered online learning platform offering 1,000+ free courses and industry-recognized certifications, is seeking a Freelance Support Specialist. You will provide assistance to learners and freelancers, helping them navigate the platform, troubleshoot issues, and ensure a seamless learning experience. This is a fully remote freelance opportunity with flexible hours.
Responsibilities:
Respond to learner inquiries via email, chat, and support tickets.
Guide learners in using the AI tutor and online courses.
Assist with account setup, certification tracking, and basic troubleshooting.
Document recurring issues and suggest platform improvements.
Support freelancer onboarding and internal operations as needed.